Privacy Policy

Who We Are

This website is operated by Tennis Ball Machine Hire Sydney, based in Sydney, Australia. ABN: 41 948 933 915

Information We Collect

When you use this website or make a booking, we may collect:

• Name
• Email address
• Phone number
• Booking dates
• Payment information (processed securely by Stripe)
• IP address
• Device and browser information
• Pages visited and interactions on the website

How We Use Your Information

• To process and confirm your booking
• To send booking confirmations and pickup details
• To contact you about your booking if needed
• To notify the business owner about bookings and booking enquiries.
• To comply with legal obligations
• To analyse website usage and improve the service
• To measure the effectiveness of marketing and advertising

Data Security

We use industry-standard security measures to protect your information. Payment processing is handled securely by Stripe. We do not store your full payment card details.

Data Sharing

We do not sell your personal information. We may share data with trusted third parties only where necessary, including:

• Stripe (payment processing)
• Mailgun (email delivery)
• Google Analytics and Google Ads (website analytics and advertising measurement)
• Vercel (hosting and infrastructure)
• When required by law

International Data Transfers

Some of our service providers may process data outside Australia. We take reasonable steps to ensure your information is protected in accordance with applicable privacy laws.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us at hello@tennisballmachinehiresydney.com.au

Cookies

We use cookies and similar technologies to operate the website, analyse traffic, and measure advertising performance. This includes cookies set by Google Analytics and Google Ads. You can control cookies through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this privacy policy, please contact us at hello@tennisballmachinehiresydney.com.au